The Decameron hotel chain is committed to the well-being of its guests through a preventive approach and a surveillance system strengthened by artificial intelligence technology. Mauricio Patiño, Vice President of Operations at Decameron All Inclusive Hotels & Resorts, stated that they are updating their video surveillance system in all their hotels to achieve proactive and high-fidelity monitoring.
The company seeks to guarantee memorable experiences in a protected environment, strengthening its role as a strategic ally in the destinations where it operates. Decameron promotes responsible and sustainable tourism that contributes to the economic and social development of local communities.
Decameron All Inclusive Hotels & Resorts operates in seven countries in Latin America and the Caribbean, offering more than 30 properties and serving over 4 million guests per year. The hotel chain maintains a commitment to the safety of its visitors by implementing cutting-edge technology, long-established safety and hygiene programs, and close relationships with local and national authorities.
In the words of Lorena Coler, Corporate Coordinator of Decameron's safety and hygiene program, the chain's internal program has been recognized for its positive impact and certifications such as HACCP over the past 22 years. With a focus on disease prevention and quality in its services, Decameron stands out for its safety standards.
The hotel chain provides comprehensive attention to its guests, from hygiene training to 24-hour medical services. Additionally, they ensure the implementation of prevention, assistance, and protection measures in collaboration with local authorities and comprehensive care programs in specific destinations.
With mandatory training for its employees and strategic alliances with local institutions, Decameron positions itself as a benchmark in the hotel industry. Its commitment to the safety and well-being of guests is reflected in its comprehensive actions and its 360° care model, which accompanies its visitors before, during, and after their vacations.
